FAQs

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FAQs

How does Hydraloop treat greywater?

Hydraloop uses a unique patented water cleaning and disinfection technology. Ordinary systems use filters or membranes to treat the water, which clog and need regular maintenance. The unique patented technology, that is the heart of Hydraloop, removes dirt, soap and other pollution from your bath, shower and washing machine water without using a filter of chemicals. Hydraloop automatically cleans itself every few weeks without you having to do anything. Because of this, maintenance requirements are low.
Water from the shower, bath and washing machine gets collected into the Hydraloop. The treatment systems combines 5 technologies to remove dirt, soap and other particles from the water; Sedimentation, Flotation, Dissolved Air Flotation, Enforced Skimming and an Aerobic Bioreactor. The 6th technology, which is the final treatment, is disinfection using UV light. 


The water quality Hydraloop offers is certified and is clean, clear and safe and meets the most stringent international standards.

 

What is greywater?

Greywater is lightly contaminated wastewater from your bath, shower and washing machine. It does not include wastewater from your kitchen or toilets and it contains no sewage.

 

How safe is the water recycled with the Hydraloop system?

The water quality Hydraloop offers is certified and is clean, clear and safe and meets the most stringent international standards. Your Hydraloop water is not suitable for drinking water.

 

What can I use Hydraloop’s treated greywater for?

Hydraloop’s clever water recycling systems treats greywater to such a high standard that makes it safe and suitable for flushing toilets, irrigating your garden, your washing machine and for topping up your pool.

 

Can I prioritise what I wish to utilize my reuse water for?

Yes. With the Hydraloop Xtra you decide and prioritise for which purpose you want to use your Hydraloop water for. Normally you can setup Hydraloop Xtra to first supply reuse water for lavatory flushing and for the washing machine, however in summer you may prioritise irrigating your garden. In areas where topping up your swimming pool with mains water is not allowed, you may switch your Hydraloop Xtra to top up your swimming pool first. The remainder of the cleaned reuse water can then be used for your washing machine or lavatory flushing. All this wil be done completely automatically based on the settings you set your Hydraloop App.

 

Does the Hydraloop make noise?

In standby mode and during water treatment the Hydraloop makes a little noise, approximately 40 dB, which is comparable to a refrigerator. 

What does the smartphone App offer?

Every Hydraloop system comes with built-in hardware and software, which continuously monitors and controls the system. It is connected to your home wifi netwerk. The system works completely automatic, without user intervention, but if you like, you can optimise water saving by checking your App. With the Hydraloop Xtra, the App also makes it possible to choose which priority you give to the recycled water. 

 

Can I drink Hydraloop’s treated greywater?

No. Treated greywater is not suitable for drinking but Hydraloop’s reuse water is disinfected. It shouldn’t be used for personal washing or cooking either.

What happens if Hydraloops reuse water is all used up?

In case you have used up all of the cleaned and treated reuse water, the system automatically switches to mains water. As soon as new treated reuse water is available, Hydraloop with automatically switch back to distribute its cleaned water.

 

What happens whilst I am on holiday?

In case the Hydraloop system detects no activity in the home it will switch over to ‘holiday mode’ and automatically returns into operation when activity in the home is detected.

 

Is installing Hydraloop only possible for new developments?

No. Hydraloop can be retrofitted to existing houses and apartments and built into new developments. Installing the Hydraloop system is easy in new built houses and apartments and as part of a home renovation. It is also very well possible to install Hydraloop in existing homes, but ease is depending on your personal situation. Your dealer knows exactly how to install Hydraloop in your house and can make a project drawing for you. If you don’t have a dealer in your area yet, please send us an email and we will find an installation company close to where you live.

 

How often do I need to do maintenance?

One of Hydraloop’s benefits is that it doesn’t have any filters or membranes, so it doesn’t clog or need filter changing. Hydraloop has many safety system checks, 24 hours a day. All important components within the Hydraloop system are monitored and in case of abnormal behavior of a part, the system automatically switches to mains water and sends a caution message to you and your dealer.

We do recommend to have a once yearly preventive maintenance done by your dealer.

 

You still have some questions unanswered?

We’re here to help. If you have any further questions, please don’t hesitate to contact us.

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© 2020 by Hydraloop. Proudly created by Freelance Solutions

Hydraloop is a member of:

Hydraloop Systems B.V.

Water Campus Leeuwarden

Agora 4, 8934 CJ Leeuwarden, Holland

+31 (0)88 100 3500

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